Best practices in telework management

A way of working that is here to stay!

Description of the course

Until recently, teleworking was reserved for certain professionals or for employees living far from their place of work. In some cases, it was offered as a privilege to attract talent seeking a work-life balance.

The extraordinary circumstances of COVID-19 meant that organisations had to adopt this practice in a hurry.

Today, it is no longer possible to put the genie back in the bottle. Even once this exceptional situation has been resolved, one does not want to go back completely.

We are facing a new reality where telework will remain a permanent feature in the lives of many employees, even if only for a few days a week or a month.

Now is the time to take the time to think about the best practices for managing your team in this new context!

Available only in company adapted to your needs.

For online training, meeting invitations will be sent to you 48 hours in advance and will contain the web links to access the training. Make sure you have the necessary equipment to be able to hear and communicate with the trainer! The material will be sent to you as a link or PDF file to your email address.

General objective

Present the human, organisational and technological elements to be considered in order for your team to be fully functional and efficient in telework mode.

Who is this training for?

This course is open to all.

Benefits
  • Leadership style to deal with different personality types in a telework context.
  • Knowledge of the logistical issues and equipment required to perform well in telework.
  • Work monitoring adapted to a reality where employees are far from their supervisor or manager.
  • Efficiently facilitated meetings with committed participants, good team spirit and a healthy working climate despite the distance.

Details of the course

Module 1 - The qualities required to perform well in telework

A look at the important character traits of both team members and managers in a telework situation.

  • Communication
    • It is more difficult to communicate at a distance, but it is necessary to do so more than ever to compensate for the lack of proximity and synchronization. How can you support your employees in this new working situation?
  • Autonomy
    • Make sure your employees are as productive - or more so - when teleworking as when they are in person
  • Open-mindedness
    • Telework is a change that needs to be managed properly. Where do your employees stand in terms of acceptance? And how do you yourself feel about this way of working?
  • Resilience/stress management
    • Isolation and anxiety are potential dangers of telework that need to be prevented.

Tool 1: Diagnostic grid for a work team.

Tool 2: Measurement and management of concern phases(change management) tool sheet

Module 2 - Logistics

Everything necessary to ensure the efficiency and safety of employees in a teleworking situation.

  • Video conferencing software.
  • The equipment required.
  • A stable and efficient internet connection.
  • Ergonomics of the working environment.
  • The importance of breaks and physical activity to counteract a sedentary lifestyle.

Tool 3: Grid of necessary equipment provided by the employee or organisation.

Module 3 - Managing Work

The mechanisms and rules to be established so that work can be carried out effectively and efficiently, even at a distance.

  • The myth of face-to-face control.
  • Follow-up of deliverables.
  • What tasks to do around the house?

Tool 4: Task tracking grid.

Module 4 - Facilitating effective meetings by keeping participants engaged

What to do

  • before the meeting ;
  • during the meeting ;
  • after the meeting.

Tool 5: Checklist for conducting remote meetings

Module 5 - Hybrid working as the new norm
  • What is hybrid work and what are the different forms it can take?
  • The thorny issue of physical offices.
  • Maintaining the team spirit in this way of working.
Module 6 - Telework Policy
Module 7 - References
½ day (3 hours)
Available only in company adapted to your needs
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