Your privacy must be respected
To ensure the protection of your privacy, the Mouvement québécois de la qualité (the Mouvement) has adopted a privacy policy. This policy is intended to establish the Mouvement’s practices regarding the management of personal information in all its dealings with its clients. It has been drafted in accordance with current industry standards.
Privacy Policy
Your personal information helps us to:
better meet your needs and preferences;
build a responsible business relationship with you;
provide you with quality service.
This information includes all the data we collected when you registered. It includes, for example, membership details, billing records, courses taken, and other contact information. We use the information you provide through this site to meet your needs.
You may receive periodic updates, special invitations, or other communications from us via email, mail, or phone. If you would like to be removed from any or all of our mailing lists, please contact us by email or phone. Our contact information is listed on the homepage of this website.
Your personal information is treated confidentially. We do not sell or share any personal information with other organizations. Under no circumstances will your personal information be used for purposes other than those stated here, unless the Movement obtains your explicit consent in advance.
Safety measures
Your information is retained exclusively by the Movement. It is stored in databases protected by security technologies that are regularly updated and subject to strict control procedures.
The Movement’s agents and suppliers have access to these databases only on an ad hoc basis, for specific purposes related to their duties, and are required to comply with our security procedures and confidentiality policies.
The Movement has taken all necessary measures to protect access to your data. However, it cannot guarantee the absolute security of information and data transmissions on its website; therefore, you accept the risks inherent in the transmission of information and data.
Access to Information
Upon request and upon presentation of sufficient proof of identity, the Movement will provide you with a list of the personal information it holds about you, along with details regarding its use.
This information will be provided to you free of charge within a reasonable time.
You may also request an update to your personal information at any time and have the necessary corrections made.
Consent
The Quebec Quality Movement and its representatives always ask for your permission before using your personal information, except in certain exceptional circumstances or when required by law.
Safe Navigation
The Mouvement québécois de la qualité provides a secure browsing environment on all pages of its website, as well as for the purchasing and payment processes. It uses Secure Socket Layer (SSL) technology to encrypt the information transmitted on our site. This encryption ensures that the connection is established exclusively between you and the Mouvement, protected from prying eyes. Encryption is indicated by a padlock icon in your web browser’s status bar.
Use of Cookies
The Movement’s website uses cookies. These cookies identify your computer so that your preferences can be saved for future visits.
Our website uses cookies to store certain information when you create a wish list or select courses (Cart ). The information stored includes your name, address, and other contact details. The Movement does not store payment information.
Users can choose to block cookies, but they will then have to fill out a form every time they want to register for a training course.
These cookies cannot under any circumstances grant access to your computer or collect information other than what you voluntarily provide during your visit. You may disable cookies at your discretion. Please note, however, that if you do so, you will not be able to take full advantage of the features and benefits of our website.
In addition to collecting standard data, the Movement uses cookies to gather information and to optimize and display ads based on visits to its website. This data enables the Movement to create personalized campaigns for its visitors. Third-party vendors, including Google, display the Movement’s ads on websites.
Google Analytics
The Movement uses Google Analytics to track how visitors use the site. This data does not identify you personally. Instead, it is used to analyze the site’s strengths and weaknesses in order to make your visits more convenient and enjoyable.
Comments and complaints
If you believe that the Movement has not adhered to the principles set forth in this policy, you may file a complaint with Sylvain Leduc, Vice President of Finance and Operations at the Mouvement québécois de la qualité, 555 René-Lévesque Boulevard West, Suite 555, Montreal, Quebec H2Z 1B1.
The Movement will investigate all complaints regarding compliance with its policy and will take all appropriate measures, including, if necessary, changes to its practices. In all cases, you will be informed of the outcome of the investigation into your complaint.