# Ressources

## Lean Six Sigma Green Belt

### Course Description

Become a specialist of the Lean and Six Sigma methodology.

i Prerequisite: At least 2 years’ experience in the workplace and a basic knowledge of Microsoft Excel.

Your customers have too many complaints? High production costs? The same problems come up again and again? Your processes aren’t stable? Your improvement projects don’t work? Six Sigma methodology combined with Lean will help.

Learn how to reduce your problems dramatically and permanently. Six Sigma and Lean have been proven in many types of businesses of every size. You will finally be able to think in terms of continuous improvement in each phase of your work.

Taught by a Lean Six Sigma Black Belt with practical experience in the methodology, this course teaches “real life” lessons! The focus will be on applying how-to tools and interpreting statistical analyses. The individual work required between the two training sessions – definition of a project mandate, completing a SIPOC and process mapping – will enable you to get started on your first continuous improvement project.

At the end of the course, estimating process capability will no longer be a mystery!

“Did you know? With 4 Sigma, we got 20,000 faulty drug prescriptions a year. With 6 Sigma, we get 11...”

 Durée 5 days from 8:30 a.m. to 4:30 p.m. Prix Member rate : $2780 | Current rate :$ 3635

### Training details

Training objectives

You will be able to clearly define a well-designed continuous improvement project, to build a successful team, to determine the factors and parameters causing the problem and eliminate them.

You will be able to develop an appropriate plan to implement solutions and monitor results, so as to maintain permanent gains.

Who should attend?

• Managers and professionals who are tasked with identifying, managing or implementing a continuous improvement project in their organization.

Benefits

• Learn to identify key projects benefiting the organization.
• Learn Lean Six Sigma tools and concepts and how to implement them in an organizational context, so as to improve quality, save time and reduce operating costs.
• Learn effective ways to identify solutions and implement them permanently.

### Specific objectives

Overview of Lean Six Sigma

• Continuous improvement in context
• Applications for improvements in products and services
• The five phases and their indicators
• Roles and responsibilities

Defining a continuous improvement project – Phase 1

• Selection of appropriate projects
• Team building
• Definition of project mandate and objectives
• Stakeholders identification and management (SIPOC)
• Voice of customer

Measuring parameters and current performance – Phase 2

• Definition of indicators relating to objectives and data collection
• Basic tools: brainstorming, cause and effect diagrams, etc.
• Advanced tools: quality function deployment, FMEA, etc.
• Value chain mapping
• Process mapping and performance indicators
• Process capability

Analyzing the most important factors and causes of the problem – Phase 3

• Graphics tools and how to interpret them
• Understanding natural variation and assignable variation
• Identification of factors to improve
• Value analysis

Improving by choosing the best solution and reducing variation – Phase 4

• Choosing solutions
• Creativity tools
• Evaluation of scenarios
• 5S     organization method and visual monitoring
• Quality and fool-proofing
• Pilot plan and implementation plan

Monitoring change and maintaining gains – Phase 5

• Implementation of a monitoring plan
• Lessons learned and audits
• Assessment of gains
• Statistical Process Control

Teaching strategies

A case study is used as a scenario for analysis. Participants progress through the case study from identifying the problem to developing a monitoring plan for the implementation of solutions. At each phase, participants will complete several exercises and share their experiences.

The certification is issued by the Quebec Society for Quality once a passing score of 80% is reached based on the following criterias:

• Passing two exams, each counting for 20% of the final score
• Completing an assignment between blocks 1 and 2
• Completing a project and present it within 6 months of the end of the course (approx. 60 hours)
• Perfect attendance and class participation

To be confirmed

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