Introduction to performance indicators and dashboards
Who would buy a car without a dashboard?
Description of the course
You have identified the activities that have a significant impact on the performance of your processes. Now you want to monitor their evolution. Or you want to define strategies and make informed decisions for the development of your organisation.
In either case, performance indicators will provide you with reliable data on customers, the financial situation of your organisation and its operational efficiency.
Another undeniable advantage is that performance indicators are associated with targets that mobilise the troops towards a common goal. They are an integral part of good process management.
For online training, meeting invitations will be sent to you 48 hours in advance and will contain the web links to access the training. Make sure you have the necessary equipment to be able to hear and communicate with the trainer! The material will be sent to you as a link or PDF file to your email address.
The participant will be able to build a dashboard based on the most relevant indicators for his or her organisation in order to ensure the implementation of an objective management based on the achievement of results.
Who is this training for?
This course is open to all.
- Understand the concept of performance indicators and the dashboard as a tool for managing an organisation.
- Be able to identify relevant indicators for improving process performance and analyse the information.
- Be able to structure a management dashboard.
- Be aware of the progressive deployment of a management dashboard.
Details of the course
Understand the concept of performance indicators and dashboards.
- Types of performance indicators
- Definition of a dashboard
Understand how a dashboard fits in as a business management tool.
Link between management system, process management and scorecard
Be able to identify the performance indicators of a company.
Tools and methodologies for identifying business performance indicators
Be able to organise and analyse information from performance indicators.
- Organisational principle of the dashboard
- Structure of a dashboard
Register for a session
Would you like a private group for your organisation?
Contact us to get this training for your team, at your office and adapted to your business reality!