Sylvain Bourque
Process Mapping
A brief overview of the various tools in this field.
Course Description
Imagine your employees gathered in a room where it’s completely dark, trying to communicate and help one another. That would be difficult! The same principle applies when it comes to improving your organization’s work processes. Mapping out a process is essential to optimizing it. Without this visual tool, your employees will have a hard time discussing the steps that make up the process in order to improve it.
Regardless of the tool used to create it or the level of detail achieved, mapping provides all stakeholders with a shared understanding of the process. A clear advantage for your organization!
General Objective
Understand why it is important to map an organization’s processes and be able to apply the main tools for creating effective process maps.
Who is this training course intended for?
This training is open to everyone.
Benefits
- Use a visual aid when discussing the process
- Standardize the work procedures of the employees involved in the process
- Facilitate the training of new employees who will be working with the process
- Clarify the gray areas of the process
- Comply with a requirement or standard such as ISO 9001
Course Details
Understanding the Benefits of Process Mapping
- Use FIPEC (SIPOC), a simple tool that helps maintain a minimum level of high-level mapping, which brings its own set of benefits
- Team-Based Application Exercise
- Use the flowchart (Flowchart), which allows you to record the details of the process and highlights areas for improvement
- Team-Based Application Exercise
- Learn aboutswimlane diagrams, which are particularly well-suited for situations involving multiple stakeholders
- Provide an overview ofValue Stream Mapping, the most comprehensive and detailed tool on the subject
September 29
Online Courses
Sylvain Bourque
Half a day (3 hours)
Member: 250 $
Current: 295 $
Current: 295 $
Your Instructors
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