Kaizen
Come see how to use this Lean tool to successfully implement the improvements you want to make to your process and achieve the desired results.
Troubleshooting Using the 8D Method
Resolve your past, present, and future problems by addressing their root causes through a structured approach!
Course Description
Are you tired of the same problems coming back to haunt you? Come learn how to address their root causes using a structured eight-step method. Originally developed in the automotive sector, this is the approach most commonly recommended in the industry for companies with quality certification.
Do you need to solve a simple or complex problem and are looking for an easy, accessible method that you can quickly master? The 8D process is for you. Come learn more about this process, which can be adapted to any context or type of business.
Throughout the training, participants can work on a real-world problem from their own organization, combining business with pleasure and benefiting from the trainer’s expertise!
Overall objective
Learn the 8D structured problem-solving method by practicing it so that you can apply it to a real-world example.
Who is this training intended for?
This training is open to everyone.
Benefits
- Learn how to fix a problem at its root and prevent it from recurring.
- Provide your employees with a common language.
- Take advantage of a proven, standardized method.
Course Details
1D – Team Building
- Who should be on the team?
- What roles and responsibilities need to be filled within the team?
- Includes a brand-new "General Manager" exercise where participants must assemble the ideal team from a list of 12 promising candidates!
2D – Problem Description
- How to help team members reach a shared understanding of the problem.
- Understanding the importance of data for in-depth problem-solving.
- Lead your team beyond the obvious.
3D – Problem Bounding
Problem isolation remains a crucial step—and in some cases, the most important one—when dealing with certain operational issues.
4D – Root Cause Analysis
- The core of the training, demonstrating how to use the Ishikawa diagram and the 5 Whys technique to identify the root causes of a problem.
- Introduction to an innovative Microsoft PowerPoint tool for facilitating an Ishikawa diagram session with your team.
- Lots of practical tips for choosing the right causes once the diagram is complete.
5D – Solution Development
How to select the best solutions using convergence tools such as the GICS matrix and the weighted matrix.
6D – Implementation of Solutions
How to effectively monitor the implementation of solutions.
7D – Prevention of recurrence
How can we track the effectiveness of the solutions implemented to address the problem?
8D – Team Recognition
How to foster a culture in which preventing problems is valued at least as much as the time spent in a crisis trying to fix them.
Additional training
Brainstorming techniques and innovative ways to manage human error round out the training.
Next session
No sessions are currently available.
You can sign up for the waiting list for this training.
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