Marco Poutré
Trainer
Problem solving with the 8D method
Correct your past, present and future problems by eradicating their root causes using a structured approach!
Description of the course
Are you tired of the same problems coming back to haunt you? Come and learn how to solve the root causes using a structured eight-step method. Originally developed in the automotive sector, it is the most commonly used approach in the industry for companies with quality certification.
Do you have a simple or complex problem to solve and are you looking for an easy, accessible and quickly mastered method? The 8D process is for you. Come and learn more about this process which can be adapted to any context or type of company.
Throughout the course, participants can work on a real problem from their own organisation, combining business with pleasure and benefiting from the trainer's experience!
For online training, meeting invitations will be sent to you 48 hours in advance and will contain the web links to access the training. Make sure you have the necessary equipment to be able to hear and communicate with the trainer! The material will be sent to you as a link or PDF file to your email address.
General objective
Learn the 8D structured problem solving method by experimenting with it so that it can be applied to a concrete example.
Who is this training for?
This course is open to all.
Benefits
- Learn to correct a problem at source and eliminate its recurrence.
- Provide a common language for your employees.
- Benefit from a proven, standardised method.
Details of the course
1D - Team building
- Who should be in the team?
- What are the roles and responsibilities within the team?
- Includes the unique Managing Director exercise where participants have to put together the ideal team from a list of 12 interesting candidates!
2D - Problem description
- How to bring team members to a common understanding of the problem.
- Understand the importance of data for in-depth problem solving.
- Take your team beyond the obvious.
3D - Containment of the problem
Problem containment remains a crucial step, sometimes even the most important one in the case of some operational problems.
4D - Root cause research
- The core of the training, demonstrating the use of the Ishikawa diagram and the 5 Whys technique to find the root causes of the problem.
- Presentation of an innovative tool in Microsoft Powerpoint to facilitate an Ishikawa diagram session with your team.
- Lots of practical tips for selecting the right cases once the diagram is complete.
5D - Development of solutions
How to choose the best solutions using convergence tools such as the GICS matrix and the weighted matrix.
6D - Implementation of solutions
How to properly monitor the implementation of solutions.
7D - Prevention of recurrence
How to monitor the effectiveness of the solutions deployed to address the problem.
8D - Team recognition
How to develop a culture where the prevention of problems will be at least as valued as the hours spent in a hurry to correct them.
Additional training
Brainstorming techniques and innovative ways of dealing with human error complement the training.
Online courses
Marco Poutré
1 day from 8.30am to 4.30pm
Member : 515 $
Current : 615 $
Current : 615 $
Your trainers
Next session
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