Lean Six Sigma Yellow Belt

For online training, meeting invitations will be sent to you 48 hours in advance and will contain the web links to access the training. Make sure you have the necessary equipment to be able to hear and communicate with the trainer! The material will be sent to you as a link or PDF file to your email address.

General objective

The participant will be able to contribute more effectively to the DMAIC projects in which he/she is involved and will be able to lead improvement projects within his/her own work team.

Who is this training for?

This course is open to all.

Benefits

• Management of small-scale improvement projects using an internationally proven approach.
• Effective support for teams implementing Lean Six Sigma projects to solve problems more efficiently.
• Introduction to simple statistical tools that can be used on a daily basis in any professional environment.

Details of the course

Quality and continuous improvement

• What is quality?
• Voice of the Customer
• What is continuous improvement?
• Seven simple questions to ask yourself to become a world-class organisation

What is a process?

• Traditional performance measures
• The natural evolution of a process over time

The basics of Lean

• The added value
  • Team exercise: Identifying added value from a list of activities
• Waste
  • Team exercise: Identifying waste in your working environment
• Technical terms of the Lean time-related (takt time, cycle time, lead time, etc.)
  • Individual exercise: Calculating these values for a fictitious process
• Water level and flow
• Other principles in burst (gemba, 5 why)

The basics of Six Sigma

• Common and special causes of variation
• Individual exercise: Identification of common causes in a process
• The importance and measurement of variability
  • Tool: Histogram
  • Individual exercise: Identification of normal distributions

The DMAIC methodology

The Define phase

• Good and bad projects
• Consequences, problem and objective
  • Individual exercise: Developing a goal for a project in your organisation
• Tool: FIPEC
  • Team exercise: Developing a FIPEC
• Y = f(X)
• Stakeholders and their roles and responsibilities
  • Team exercise: Identifying the best team members for a fictitious project

The Measure phase

• Data collection and sampling
• Tool: The whisker box diagram
• Detailed process mapping
  • Tool: Flow chart
  • Tool: Corridor Mapping
  • Other popular maps
• Tool: Process capability analysis
  • Individual exercise: Calculating the Pp and Ppk of a variable of interest

The Analyse phase

• Characterisation of causes
  • Tool: The Pareto chart
• The five whys
  • Tool: The Ishikawa diagram
  • Team exercise: Drawing up an Ishikawa diagram
• How to select root causes

The Innovate phase

• Robustness of solutions and poka-yoke (deception)
• Selection of the best solutions
  • Tool: Three-criteria matrix
  • Tool: GICS (Graph of Importance/Chances of Success)
  • Tool: Weighted matrix
  • Tool: The 5S
• Pilot and implementation plan of the solution

The Check phase

• Tool: The process control plan
• Tool: The control chart

Milestone reviews

Optional review